Tumalo Cleaning Privacy Policy

(541) 904-0418

Effective Date: 02/02/2026

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At Tumalo Cleaning, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, contact us, or use our services. By using our website, you agree to the terms of this policy.

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1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

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a. Information You Provide Directly
When you contact us by phone, email, or other means, we may collect personal information such as:

  • Your name

  • Phone number

  • Email address

  • Service address or location

  • Details related to your cleaning request or inquiry

We do not collect sensitive information such as credit card numbers or government identification through our website.

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b. Information Collected Automatically
When you visit our website, we may automatically collect non-personal data, including:

  • Your IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on our site

  • Referring website or search terms

This data helps us understand how visitors use our website and improve performance and user experience.

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2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule cleaning services

  • To manage customer accounts and communicate about upcoming appointments

  • To improve our website, services, and customer experience

  • To monitor site performance and troubleshoot issues

  • To comply with legal obligations or resolve disputes

We do not sell, rent, or trade your personal information with third parties.

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3. Cookies and Tracking Technologies

Our website may use cookies, pixels, or similar technologies to enhance functionality and analyze traffic. Cookies are small text files stored on your device that help remember preferences or measure usage.

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You can control or delete cookies through your browser settings. Disabling cookies may limit some features of our website.

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We may also use third-party analytics tools such as Google Analytics to understand site usage. Google may use collected data according to its Privacy Policy.

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4. Data Sharing and Disclosure

We may share limited personal data only in the following situations:

  • With trusted service providers who help us operate our business (such as website hosting or analytics tools) under strict confidentiality agreements.

  • When required by law, regulation, or legal process.

  • To protect the rights, property, or safety of Tumalo Cleaning, our customers, or others.

We do not sell or distribute customer information for marketing purposes.

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5. Data Retention

We retain your personal information only as long as necessary to provide services, meet legal obligations, and maintain accurate business records. When information is no longer needed, it is securely deleted or anonymized.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.

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7. Your Rights and Choices

You may request to access, correct, or delete your personal information at any time by contacting us. You may also opt out of receiving non-essential communications.

If you wish to limit or disable cookies, you can do so through your browser’s settings.

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8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. Please review the privacy policies of any linked websites before sharing information.

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9. Children’s Privacy

Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from them. If we become aware that a child’s information has been provided to us, we will promptly delete it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes are posted indicates your acceptance of those changes.

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11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

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Tumalo Cleaning
Bend, Oregon
Phone: 541-904-0418